Sameemart.com is the best online shop to buy malayalam books online in Kerala.
How do I track the status of my order(s)?
1. Visit the Track Your Order Page
2. Enter your order ID and mobile number/e-mail ID
Do I have to pay any shipping or delivery charges?
Shipping charges are waived off if your total cart value for products (not deals) is Rs. 1000 or above.
There are no delivery charges.
What is the difference between shipping and delivery?
Shipping refers to packing and dispatching of your order. You will find a shipping timeline on the products displayed on our site (E.g. Dispatched within 5 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-3 days depending on the address specified for the order.
Standard Shipping: Product will be shipped within 48 hours of the order placed and will be delivered within 4-7 working days.
Express Shipping: product will be shipped within 24 hours of the order placed and will be delivered within 2-4 working days
What should I do if I find my package opened or tampered with upon delivery?
Please don't accept an open or tampered package. Report this concern by filling up our Contact Us form with your order details and we will look at it immediately and get back to you.
Why have I not received my product yet?
Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an e-mail informing you about the delay along with the new expected delivery date.
Which courier company do you use for delivery?
We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.
I want to ship something abroad. Can I do that?
We don't deliver products internationally right. You can, however, place orders in India from anywhere in the world.